By Dele Ogbodo/Meyimi Balogun
The Nigerian Communications Commission (NCC) has underscored that the telecommunications sector is evolving measurable improvements in network performance and, importantly, in the Quality of Experience (QoE) delivered to consumers.
Speaking in an interactive session with the media on its Fourth Quarterly Report in Abuja, the duo of Mrs. Nnenna Ukoha and Engr. Abraham Oshademi – Head of Public Affairs and Executive Commissioner, Technical Services, said the objective of the engagement with the media is to present in clear terms the current state of affairs in the industry to Nigeria.
According to Oshadami, the interactive which is straightforward is – to share key insights from the report, highlight how the industry is performing, and provide clarity on trends that matter to both consumers and stakeholders.
Oshademi, said: “As you will see from the presentations this morning, our collective efforts are beginning to yield positive results.
“The objective of this interaction is straightforward: to share key insights from the report, highlight how the industry is performing, and provide clarity on trends that matter to both consumers and stakeholders.
“As you will see from the presentations this morning, our collective efforts are beginning to yield positive results.”
Acknowledging the importance and nexus of the media in the telecommunications space, Ukoha, added – We regard the media as strategic partners in this journey. It is important that stories of progress, accountability, and reform are accurately told and widely understood.
“It is my great pleasure to welcome you to this engagement session on the Nigerian Communications Commission’s Q4 Industry Performance Reports.
“We are delighted to have you here because the work you do, informing the public, shaping narratives, and guiding national conversations, is critical to the health and sustainability of the telecommunications sector.
“The Commission had in the past affirmed its commitment to accountability and
transparency, and a data-driven approach in implementing its mandate. Part of this commitment is the drive to generate accurate, transparent, and timely data.
“Consequently, we have the responsibility to ensure that this data is properly
understood, well‑interpreted, and correctly communicated to the Nigerian public. And in this effort, you, our media partners, are indispensable.” The Head of Media, stated.
Ukoha, acknowledged that the essence of the engagement is today is straightforward which is – to deepen your understanding of the NCC’s quarterly performance data and to equip you with practical insights on how best to integrate these findings into your reporting.
“Therefore, this session gives you access not only to the data itself, but also to the context behind it, context that ensures accuracy, prevents misinterpretation, and ultimately enhances the quality of information reaching the public.
“In reporting industry data to Nigerians and the world, we encourage what we call constructive framing, which does not mean ignoring sectoral challenges, far from it.
“Rather, it means presenting issues in a way that highlights progress alongside
challenges, shows the solutions being deployed, reflects the investments and
innovations shaping the sector, recognizes improvements in quality of service and experience, and supports industry resilience.
“Our quarterly performance reports provide rich material for daily news coverage, feature stories, data‑driven investigative reporting, background analysis for interviews, and sector monitoring dashboards used by your newsrooms.
“We value your partnership. Your reporting shapes the national narrative around telecommunications. It affects investor confidence, consumer trust, and policy direction. It influences how Nigerians understand the technologies that power their daily lives.
As we present the Q4 Industry Performance Reports today, we do so in the spirit of collaboration.
“We look forward to meaningful engagements, thoughtful questions, and impactful stories that reflect the realities of our industry, its challenges, its victories, and its future.
Reinforcing, Ukoha’s take on the report, Oshadami, added: “We believe that open access to information strengthens the industry, builds public trust, and reinforces accountability among operators. It is for this reason that the Commission continues to proactively share data and insights on industry performance, not only to support informed decision-making, but also to ensure that service providers remain accountable to consumers.
“In 2025, NCC, deepened this commitment by partnering with Ookla to develop nationwide Network Coverage Maps. These maps provide consumers with an objective tool to compare network quality across locations and operators.
“As part of this same partnership, we commenced the publication of Quarterly
Network Performance Reports, designed to offer consistent, data-driven insights into how networks are performing across the country.
“The first of these reports—the Q3 2025 Network Performance Report—was
published in October last year. Today, we are pleased to formally present the Q4 2025 Network Performance Report and to engage with you on its findings.”
The Commissioner, said NCC regards the media as strategic partners in this journey, explaining that stories of progress, accountability, and reform are accurately told and widely understood.
He said: “As you listen today, we encourage you to engage critically, take note of the data
presented, and help amplify these stories to the public. We welcome your
questions, insights, and recommendations.”
