ICT

NCC Boss Advocates Continuous Dialogue with Telcos to Overcome Challenges

…Tasks NODITS on effective actualisation of mandates

By Hillary Asemota

The Executive Vice Chairman (EVC) of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, has advocated continuous dialogues between the regulator and telecommunications operators as vital to finding lasting solutions to challenges negatively impacting licensee’s compliance with extant regulations.

The absence of effective dialogue in the past according to him, has been a setback to the growth of the telecoms industry.

Danbatta, stated this during the second edition of NCC’s 2021 Talk to The Regulator (TTTR) forum in Lagos, over the weekend with the theme: “Improving Stakeholders Satisfaction.”

The EVC, said the programme was also designed to identify areas for regulatory improvement, highlight areas where licensees are defaulting as well as address critical industry challenges undermining full accomplishment of the set objectives for consolidating the gains in the telecoms sector.

According to Danbatta, who was represented at the forum by NCC’s Executive Commissioner, Stakeholder Management, Mr. Adeleke Adewolu, the forum is orgainsed in keeping with the Commission’s commitment to continually ensure regulator-licensee interactions to develop collaborative solutions and implementation programmes to the challenges of the telecom ecosystem.

“The Nigerian Communications Act (NCA, 2003) invests the NCC with powers and responsibilities for the regulation of both the technical and market-related aspects of telecoms infrastructure and services in Nigeria. We consider our role as regulator very vital to ensuring industry sustainability, because NCC considers consultation as the lifeblood of regulation” the EVC emphasised.

The EVC also declared that, “we have consistently deployed stakeholder engagement tools like public enquiries, private investigations, written information requests, one-on-one discussions as we are having it now and diverse consumer engagement platforms.

These tools enable us to ensure that our interventions are well-grounded and that our decisions are based on a clear understanding of stakeholders’ perspectives”.

Danbatta said that such interactions fit squarely within the five pillars of the Commission’s Strategic Management Plan (2020-2024), which include Regulatory Excellence, Promotion of Universal Broadband Access, the Development of the Digital Economy, Facilitation of Market Development, and Strategic Partnering.

“Through regular interactions with our licensees, the Commission is able to gain valuable insights to enhance our regulatory output and enabled us to drive excellence in consonance with the five pillars of our strategic vision for the industry as streamlined in the Commission’s Strategic Vision Plan (SVP), 2021-2025,” he said.

The EVC also reinforced the Commission’s belief that only through optional performance by the licensees will Nigeria be able to achieve the national objectives and targets in the National Digital Economy Policy and Strategy (NDEPS) 2020-2030, the Nigerian National Broadband Plan (NNBP), 2020-2025 and other national policy instruments targeted at developing the nation’s digital economy ecosystem.

He said on this basis that the Commission is, “Therefore, we intend to use this forum to seek support for many initiatives that the commission has carefully developed in our quest to enhance market opportunities for all our licensees,” Danbatta said to emphasise NCC’s faith in collaboration with stakeholders and its licensees in order to address any concerns that may impede the attainment of the relevant policy objectives.

The NCC boss, said the Commission will continue to roll out forward-thinking and all-inclusive regulatory initiatives to provide market opportunities for all its licensees. Additionally, Danbatta said NCC is also committed to constantly reviewing licensing framework as well as key regulatory instruments so as to refresh the Commission’s regulatory frameworks and ensure better service delivery for consumers and efficient attainment of other national interest objectives.

However, he said some licensees are not doing as much as they ought to be doing, adding that Several licensees are struggling to pay their staff, many are unable to comply with basic licence obligations, some are defaulting in the payment of their Annual Operating Levies (AOL) while the level of interconnect and other inter-licensee indebtedness is still unacceptably high.

Therefore, we are required to ensure regulatory interventions are put in place to address challenges, bottlenecks and grievances that may arise among the licensees in this regard, he said.

Also addressing the gathering, the Director, Licensing and Authorisation at NCC, Mohammed Babajika, said the forum was intended to foster a harmonious relationship with licensees, identify their challenges and provide feedback on licensees’ fulfilment of their licence obligations and to re-emphasise the role of licensees in ensuring good quality of service (QoS) and quality of experience (QoE) for the consumers.

While intimating the licensees of some regulatory initiatives focused on licensing issues, Babajika said despite the impact of the Covid-19 pandemic and its resultant challenges, the Commission was taking measures to further liberalise the telecoms industry by finalising the framework for Mobile Virtual Network Operators (MVNOs) while also reviewing existing licensing regulations.

Meanwhile, the EVC, in another development, has urged the Nigeria Office for Developing the Indigenous Telecom Sector (NODITS) on the need to ensure effective delivery of its mandates with respect to the promotion of indigenous contents in the nation’s telecoms sector.

 Danbatta made this call in a keynote address delivered at a two-day brainstorming and team-building session organised by NODITS team, which started in Abuja on Thursday, November 25, 2021. The EVC said the Office is very critical to effective mainstreaming of local content development in the nation’s burgeoning telecoms sector.

 NODITS, he added is a Special Purpose Vehicle (SPV) designed to stimulate the creation and development of top-quality indigenous content in the telecommunication sector.

According to him, the creation of the NODITS 5 months ago and its domiciliary in the Commission was sequel to the signing of the National Policy for the Promotion of Indigenous Content in the Telecommunication Sector (NPPIC) by President Muhammadu Buhari in March.

Represented at the event by the Director, Human Capital and Administration, NCC, Usman Malah, the EVC said the development of NPPIC, facilitated by the Minister for Communications and Digital Economy, Prof. Ibrahim Pantami, is essentially aimed at driving the desire of the current administration and the NCC to ensure that indigenes become more active participants in Nigeria’s telecoms sector. 

Speaking on Management’s expectations from NODITS, the EVC said, as an SPV under the purview of the Commission, NODITS would be expected to get involved in development of new guidelines and regulations bordering on indigenous content, local manufacturing of telecom equipment, outsourcing services, construction and lease of telecoms ducts, succession planning in the telecoms sector, among others.

He also implored the NODITS team to adhere to regulatory and ethical principles held in high esteem by the Management of NCC. “The Commission’s commitment to maintaining high standards, ethical conduct, and superior performance is a priority of the Management, hence by extension, NODITS should reflect the established values, guiding principles, strategic awareness and the goodwill associated with the NCC,” he said.

 Besides, the EVC said NODITS would be involved in working with various stakeholders towards reducing capital flight, as local manufacturers would be encouraged to participate in the design and manufacturing of devices. This vision will also ensure that manpower requirements towards making indigenes active participants in the Nigeria’s telecoms development are met.

“In essence, NODITS will be expected to initiate strategic programmes and projects that will stimulate the growth of the telecoms sector through an approach that is visionary, focused, sustainable and based on incentives to indigenous telecom stakeholders” EVC said added.

The EVC rounded off by congratulating the pioneer team of the new Office. He pointed out that they were carefully selected by NCC Management based on their background, dedication, integrity. He urged the team to work harmoniously within the Office and with other relevant stakeholders to fast-track seamless delivery of its mandates, as clearly spelt out in the NPPIC.

 In his remarks, the Team Lead, NODITS, Babagana Digima, said while the Mission of NODITS is “to deliver on the objectives of the National Policy for the Promotion of Indigenous Content in the telecom industry and the Executive Orders 003 & 005,” its vision is “to harmoniously integrate indigenous content in the Nigerian telecoms sector.”

The Executive Order 003 mandates all the Ministries, Departments and Agencies (MDAs) to always grant preference to local manufacturers of goods and service providers for procurement; while the Executive Order 005 seeks the promotion of Nigerian content in contracts bordering on science, engineering and technology.

 Digima, itemised some of the activities being carried out by NODITS within the last five months of its creation. This include visiting the National Information Technology Development Agency (NITDA); visitations to various Subscriber Identification Module (SIM) manufacturers; engagements with Mobile Network Operators (MNOs); ongoing training of 60 young entrepreneurs, and developing industry relevant proposals for incentivising Information and Communication Technology (ICT) companies by the Federal Government, among others.

 In addition, Digima said NODITS has, so far, identified partners it would be collaborating with towards achieving its mandates. They include the NCC, NITDA, Standard Organisation of Nigeria (SON), Ministry of Communications and Digital Economy, Nigerian Investment Promotion Commission (NIPC), Nigerian Contents Development and Monitoring Board (NCDMB) and the Raw Materials Research and Development Council (RMRDC).

Others are the Bureau of Public Procurement (BPP), Industrial Training Fund (ITF), National Agency for Science and Engineering Infrastructure (NASENI), National Automotive Design and Development Council (NADDC), Nigerian Exports Zones Processing Authority (NEZPA), Nigeria Extractive Industries Transparency Initiative (NEITI), and Ajaokuta Steel Company (ASC).

Digima, called on his members to work with dedication and purpose towards building a telecoms sector where ingenious players are actively participating in creating values for the overall development of the digital economy.

He said: “A chain is only as strong as its weakest link. I want us to build a strong and resilient Office that will be fit-for-purpose, withstand the test of time and which the telecom industry will look back at and appreciate like the great pyramids of Egypt. All of us will be the designers, thinkers, architects, and builders in this great NODITS journey.”

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